We’ll advance your Direct Marketing programs to the
next level

We fuse strategic thinking alongside technology that produces a cost-efficient, seamless integrated solution to support the full customer journey.

Incorporating 360° customer marketing, we focus on the full buying cycle - from discovery, to purchase, and re-engagement.

All of our clients are provided strategy and guidance to support their Marketing campaigns - we simplify the process.

We are here for you today so your brand will be here tomorrow.

Control your own destiny and run one-to-one Marketing campaigns. 

Many retailers recently faced the harsh reality that they can no longer rely only on resellers and retail stores to drive sales. With IOS updates continuing to disrupt marketing measurement, connecting directly with your customers has become more critical than ever before.

Let us be the Direct Mail superheroes that will guide your brand to a diversified marketing mix in these trying times. 

Thanks for checking us out!
Get to know our founders

 

Chrissie Sternberg

Here’s what Heather has to say about Chrissie.

Chrissie is the most energetic and passionate person I know. When Chrissie is into something she is ALL IN. Her enthusiasm for the brands she works with is unmatched. Direct marketing is her passion and she, like our industry, continues to evolve with the times. Chrissie is super analytical but equally creative, a rare gem to find. 

Her friendly nature and ability to translate complex marketing concepts into easy to understand language enables Chrissie to connect across all levels - from C-Suite executives to junior staff.

Chrissie is a friend who wears her heart on her sleeve. She wants everyone to learn and have an opportunity to shine. She sees the good in people and celebrates their successes as her own. Chrissie will also be the first person to have a tissue out and cry with you. She is truly authentic to herself, her family, friends, and colleagues alike.

I feel I have spent a lifetime working with Chrissie, initially on the brand side, and most recently on the service side. Any which way you call it – I want her by my side. 

Career Highlights

  • 10 years brand experience at Williams-Sonoma, New York University School of Professional Studies, Lillian Vernon Corp., and Toys R Us.

  • 12 years agency experience at Belardi Wong, focused on driving significant sales growth for hundreds of retail brands.

  • Experience spans strategy development, customer file segmentation, customer lifecycle campaign development, contact & promotional strategy, and print procurement.

  • Deep understanding of multi-channel marketing measurement, LTV, and marketing budget optimization.

  • Partial list of prior clients includes: Framebridge, Blue Apron, Todd Snyder, Lafayette 148, Faherty, Natural Life, Spartina 449, BluDot, Stonewall Kitchen, Parachute Home, Shutterfly.

Heather Murphy

Here’s what Chrissie has to say about Heather

Heather is a truly amazing partner to have – in every aspect. If you’re her client, your life will be measurably improved by her knowledge, expertise and commitment to your business. She’s a strong and compassionate leader who leads with heart. That’s how she’s been able to build fiercely loyal teams throughout her career. She builds people up and champions others over herself. Her expertise and leadership have changed the DM industry. Heather’s humility combined with deep subject matter expertise with a dash of humor mixed in make her someone that’s easy and fun to work with. 

Heather is a forward thinker and is always one step ahead. An expert and industry leader while at the same time, the funniest and one of the most down to earth people you’ll have the pleasure of knowing. Heather knows who she is and what she wants. She is real and authentically herself. 

I’ve worked with Heather for 15+ years – as a client, a co-worker and then along side her. Knowing and working with her has been one of the great joys of my life.  We have shared so much – big wins, tough challenges and countless laughs.  She’s taught me so much about compassion, gratitude and friendship.  There’s no one else I’d want by my side.  

Career Highlights

  • C-suite executive experience developing acquisition strategies for brands with programs ranging from mature to emerging. This includes several e-commerce brands testing and launching into DM.

  • Cultivated custom targeted audiences for both online and offline brands. Building precise, pre-qualified audiences has been my passion and focus throughout my career!

  • 20+ years agency experience at Belardi Wong; cornerstone member of the company since its inception. Played an integral part in the company’s growth, development, and evolution. 

  • Built a tremendous network in the Direct Marketing industry, working with esteemed leaders and admirable peers, while guiding the advancement of mentees. 

  • Through the years, worked with brands such as J Crew, Blue Apron, Bombas, Lafayette 148, Appleseed’s, Harry& David, American Signature, Faherty, Johnnie O, and countless others.

We are bringing something new and fresh, speaking our authentic voice. We live our values and want them to shine:

 

Connect & Collaborate –

with clients, partners, and each other. We listen with open minds and foster an environment of respect, honesty, humility, and trust. Ask and answer.

 

Continuous Growth & Development -

on a personal and professional level. We empower our team to lead at all levels, cultivating innovation and creative problem-solving that ultimately drives superior customer service. Sky’s the limit.

Tenacity & Drive –

to exceed expectations. We strive to be responsive, agile, efficient, and hold ourselves accountable to the highest standard. Focus on the long view.

 

Positive Vibes –

be happy, optimistic, open, grateful, and have fun! We celebrate wins and reward successes. We practice work-life harmony. Enjoy the journey.

 

What People Are Saying

 

Now it’s time to make it about you, take the first step to towards marketing nirvana.  Here’s what to expect:

Step 1. Set a call with us. We love to listen and learn – we want to hear about your challenges, wins, and needs.

Step 2. We audit your current DM program and carve out a roadmap for you to connect with your most valued customers. 

Step 3 We present our findings 

Step 4. Together we will celebrate in the success of collaboration.

 

Interested in joining the AIM 360 team?

Looking to make a change and want to work with some really cool people? Let us know a bit about you and what you’re looking for!